Now to lie in it

Old logo of Sears
Old logo of Sears (Photo credit: Wikipedia)

My new bed arrived. Sears delivery didn’t call me an hour ahead of arriving, as indicated, but they were here in the agreed-upon delivery window and they called 5 minutes out to let me know they were on their way.

Then about 2 hours later their customer service desk called to make sure I was happy.

I’m happy. Customer service in America 2012 is notoriously bad, and Sears has been wowwing me right along.

I’ve made my brand-new bed.

Now I want to go lie in it.

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